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Microsoft Lync

Microsoft Lync

Microsoft Lync (soon to be Skype for Business) is the leading universal communications and collaboration application and is available to all students, faculty, and staff. Lync integrates with Office desktop applications, Office 365, SharePoint, Polycom and other video systems, and mobile devices. Lync offers communications options to one or more other Lync or other federated instant messaging (IM) clients, including presence information (availability status of contacts), instant messaging (chat), voice over Internet protocol (VoIP) audio, video, and desktop sharing, either point-to-point for direct conferencing, or within an "Online Meeting" for additional application-sharing features. 


Lync is available at UF for all faculty, staff, and students. 

UF Lync users can download the full Lync client installer for their PC from the UF Software Site at: 

Lync for Mac 2011 can be downloaded direct from Microsoft at:

Mobile clients are also available for Android, iPhone, iPad, and Windows Phone

Students may also use Office 365's web interface for basic Lync feature: presence, and basic chat.

For assistance with Lync students should contact the UF Computing Help Desk.  Faculty and Staff should contact their local departmental IT support staff for support.

Cross-Federation Collaboration

For a list of over 1100 companies and institutions across the world that you can collaborate with using Lync, see the Lync Federation Directory:​

Cross-Technology Collaboration

Lync may be used to connect to H.323 (Polycom) video conferences on the the UF Codian video bridges (see below), and to Lync users at other federated companies, such as Microsoft and Dell, and other universities and colleges participating in the higher education Lync. 

Helpful equipment
A microphone and Webcam attached to the user computer provide audio and video for communications, otherwise only "chat" and desktop sharing are available. Almost any USB Webcam will work with a desktop or laptop computer workstation for use with Lync. Two models that have proven very successful are the Logitech C920 HD Pro Webcam and the Microsoft LifeCam Studio, both with good echo cancellation for the built-in microphone, auto-focus for the high-resolution camera, and a tripod mounting point on the base. They are available for about $75 from the Dell myUF Market punchout.
A full small-to-medium conference room environment can be created with a Logitech BCC950 ConferenceCam, available from Dell and other sources for ~$200. A more robust but more expensive option for a conference room table is the Polycom CX5000 (formerly Microsoft Roundtable) USB camera, a computer with keyboard and mouse, and a projector and screen as display. This camera model has the advantage for conference room use of multiple individual cameras in the stalk, which is placed in the center of the conference room table. The image being sent is from the camera selected by activation from the sound of the person speaking. When used with Lync, it also can display a full 360-degree panorama view of the room. 

 Lync with videoconferencing bridges

UF maintains Cisco videoconferencing bridges that, besides connecting legacy H.323 video end points, also allow connections with Lync clients. Connect to a scheduled videoconference with Lync by entering the conference ID in the "Find a contact" search field in the form {conference ID}, which will bring up the conference in the contact list. For example, to join conference 7839999, enter in the search field. Though the contact shows "Presence unknown", right-mouse-click the contact and select "Start a video call". Lync users do not have the ability to originate content sharing, but view any conference-shared content as a separate video window.
The videoconferencing events schedule is shown at Conferences are not available until 15 minutes before the scheduled time, and if connection is attempted before then, the connection will fail. Conferences may be made private by adding a PIN, which must be added as a second step using the Dial Pad. Mouse clicks must be used with the Dial Pad; the computer keyboard has no effect. The Dial Pad generation of tones may take a few seconds to activate during negotiation of the connection to the bridge, and at times may fail to negotiate altogether. After waiting a few seconds, if using the mouse click to press buttons on the Key Pad continues to have no effect, it may be necessary to close the Lync window to disconnect and retry.

Important note: Once in a conference, far end camera control (FECC), is enabled by entering "##" on the dial-pad, then using the dial-pad arrangement for 2=up, 4=left, 6=right, 8=down. This allows moving between viewing options such as main speaker only or "Hollywood Squares" view of all speakers. Moving "up" with "2" cycles between layout views. Moving left and right with "4" or "6" changes the order of windows displayed. This adjustment is necessary for satisfactory conference viewing, as the default of viewing all speakers and content, each in its own small window, provides little visual value. 

 Last modified at 11/16/2014 8:01 PM by Gasper, Joe