UF students have their email provided through the Exchange Online service, provided by Microsoft. This inbox can be accessed at http://outlook.com/ufl.edu
. Please note that forwarding of these emails is prohibited in order to meet legal and compliance obligations relating to security and retention of electronic records.
GatorLink Email Settings
If you would like to set up email software on your PC or Macintosh, you can find specific instructions for configuring popular email clients here
If you are familiar with email software configuration, use the following settings:
Exchange Online Email (formerly Office 365 – outlook.com/ufl.edu)
While different device configurations will require different items, the following are standard settings using an Exchange configuration.
- Username: firstname.lastname@example.org
- Password: Your Gatorlink Password
- Domain: ad.ufl.edu
- Server: outlook.office365.com
Gatorlink Email (webmail.ufl.edu)
- Incoming Mail Server: imap.ufl.edu
- Incoming Encryption: SSL
- Incoming Port: 993
- Outgoing Mail Server: smtp.ufl.edu
- Outgoing Encryption: TLS or STARTTLS
- Outgoing Port: 587
Also ensure your email client has enabled authentication for outgoing emails, and that the authentication type (Gatorlink Username and Password) is the same as for your incoming mail settings.
If this is the first time using your email software and you are not successful, carefully recheck your email settings. Case is important when typing your username (should be lower case) and password (should be in the case you originally typed the password, usually lower case). Any setting that asks for your email address or return address should be in the format: email@example.com
If you are not able to open a web browser and browse the web after connecting to the Internet, the problem may be a connectivity problem rather than an email problem.
You should check the status of your account for the following possible problems that effect email:
- An expired password
- An expired account
- Mailbox does not exist
- Email is being forwarded elsewhere
- Exceeded mailbox quota
You can check the status of the account by connecting to the myUFL Portal at http://my.ufl.edu
. Click on the Main Menu
link along the top. Then click on My Account
. There you can check your account status and change your directory information.
For help using other methods to delete mail or for other email problems, you can contact the UF Computing Help Desk