Follow these steps to clear your browser's cache and cookies.
- Select the Tools menu from the upper right hand corner of the screen.
- Select Internet Options from the 'Tools' menu.
- On the General tab, in the Browser History area, select the Settings button.
- Under Check for newer versions of stored pages:, select Every time I visit the webpage.
- Click OK.
- On the General tab, in the Browser History area, select the Delete button.
- Select the Delete All button at the bottom of the window.
- Close and reopen the browser.